Most of our branch lobbies are open for member access during our normal business hours.

Branch Access
Blue Bell Open; deposit-taking ATM available
Center City Open; ATM available
Navy Yard (GSK only) Temporarily closed; ITM temporarily unavailable
Oaks Open; deposit-taking ATM available; drive up available
Spring Garden (Phila) Open; ATM available
Upper Providence (GSK only) 

Temporarily closed; ITM temporarily unavailable

VA Medical Center Open; ATM available
Wayne Open; deposit-taking ATM available; drive up available
Call Center Open

 

Additionally, our coin counters are accessible in the locations where they are available.

For lengthier transactions or discussions we recommend you schedule an appointment. In person, video and phone appointments are available.

There may be times that a branch is temporarily unavailable. In those cases, we will post a message on ardentcu.org. We encourage you to check there before heading out to a branch. Also, we suggest calling a shared branch location before visiting as some shared branching partners have stopped offering the service.

How to make an appointment

Schedule an appointment that is convenient for you by completing our appointment form. You’ll be asked to provide your contact information, as well as the branch, date, time and type of appointment you would like.

We recommend members make an appointment for transactions (i.e. new memberships, account openings and loan applications) and conversations that take a little more time. This will reduce your wait time and enable us to complete some items in advance to expedite your visit. In addition to in-person meetings, video and phone appointments are available with all open locations.

What to expect when visiting a branch

The following safety measures are remaining in place to protect the health of our members and our employees:

  • If you are unvaccinated, you will be required to wear a mask inside the branch.
  • Seating has been removed and beverage stations will not be in service.
  • Acrylic shields have been installed on the teller desks.
  • Hand sanitizer will be available near the entrance.

What we are doing:

  • We are discussing options with members who have a loan and are experiencing financial difficulties. If you need assistance, please reach out to us at 800.806.9465.
  • We are offering free, confidential financial counseling and resources to members through our partner, BALANCE.
  • An Ardent task force meets regularly to review information related to the virus, assess the situation and take action.
  • We are asking employees who do not feel well to not come to work and get the medical attention they need.

We look forward to continuing to provide you the level of service you have come to expect from Ardent.

Thank you for choosing Ardent!